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Fair Play Rules

Update: Please note that this is an old version of our Fair Play Rules. To view our most recent version, please visit this page: https://smgstudio.freshdesk.com/support/solutions/articles/11000090958-fair-play-rules


Fair Play Rules

To clear up any confusion in the community on what constitutes cheating we have the following Fair Play Rules.

  1. Hacking the game, in any way, is (considered) cheating.

  2. Using multiple accounts in the same game (to gain an advantage over other players) is (considered) cheating.

  3. Playing with someone you know in Global Domination is cheating.

  4. Abusing a bug or glitch or knowingly encouraging abuse of these is cheating.

  5. Creating a negative experience for other players, by actions such as spamming excessively, refusing to end games, intentionally disrupting gameplay, delaying gameplay (stalling), or abusing our reconnection system intentionally, is cheating.

  6. Don't play with anyone you know or have external communication with in Global Domination. Use Play Friends or risk a ban!

 


If you wish to play with people you know please use the Play with Friends mode. If you still wish to play with friends against real opponents, this must still be done via Play Friends. Please use the RISK Community's #looking_for_game feature at https://discord.gg/risk 

 

What happens when a player is reported for any of the above?

The following action will be taken if they are found to have broken these rules; 

  • If the player was (found) hacking, they will be banned from RISK entirely.

  • Although we try to warn new players who might not be aware of the rules, such a warning is not guaranteed. You might be banned by automatic or semiautomatic systems before receiving such warning.

  • Should a player be banned - Their leaderboard position and rank points are completely removed. All games they have participated in for the current season, will have game results re-ordered so that they are placed last. All of their opponents will see this minor bonus.

 

FAQ

Q: How do I report a player?

A: Report in-app by clicking on their avatar and clicking on the red triangle icon under their name in the Alliance Window. If you come across any suspected hacking - Create a support ticket at http://smgstudio.freshdesk.com/support/tickets/new with the names of the players.

 

Q: Why can't I team up with my friends in Global Domination?

A: We take a "act as you would like to be acted towards" approach here. It is unfair to team up against unsuspecting player who believe they are entering a fair “free for all” game. The ranking system is designed for “free for all” gameplay, not teams.

 

Q: Will you be adding a team mode in the future?

A: Yes it’s our goal to release a team mode that allows you to play with friends or random allies against another team. No ETA on this currently, but you can find information here http://smgstudio.freshdesk.com/support/discussions/topics/11000009600 .

 

Q: Will more be done to prevent cheating?

A: Yes, we are currently rolling out a full suite of anti cheating features. Some have already been implemented and it’s logging play now. 


Q: What is the difference between forming alliances with stranger and forming one with friends? 

A: There is a difference between: the informal, temporary alliances forged and broken throughout the game (which, with all its betrayal, is an integral part of RISK) and starting a game with a friend or relative as well as strangers in there. This is intentional ganking and will not be tolerated. If you just want to play for the fun of it with your friends, start a "Play with Friends" game against AI opponents.


6 people have this question

Doug


I have had either two or three 24 hour bans... all bogus. Cheating is a real problem in Risk but monitoring and regulating cheating is an even bigger problem. 


No. They will not correct anything ASAP. Feel fortunate if you get a response. 


I deleted all my friends in Risk just so I would not be accused of cheating... and yet.. another 24 hour ban. 


Like you, I am huge on fairness and simply don't get why anyone would want to cheat?  I mean what do you really gain? Is it worth selling yourself out to win at Risk? I don't get it.  I feel for you m friend. But if you think you are going to get an adequate reply or be treated differently in the future... you are fooling yourself!




1 person likes this
I just played a game with several other players. Three of them were playing as one. They would not attack each others territories once gained and only attacked me even though the opportunity to win themselves was a given if they had taken the initiative. I made an in game report on the three. Yet and still there is no amusement in such a thing. It makes the whole experience unpleasant and something needs to be done. I paid for this game and feel robbed due to this highly disappointing experience. Please correct this issue.

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Perhaps if they don't want us playing the same people, they should create a way to make it impossible... I would think that would be easier than expecting us to remember EVERY username and variations of those names, then checking the name of the current players on our game to the names of everyone we have played in the past dew days... I mean if I play Player 10020034534, OF COURSE I wouldn't make a mistake and know it wasn't Player 10020034535, right? This is ridiculous

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explain to me which policy i violated.....

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Nice to see that they're punishing people for potentially playing with teammates. I wish They'd come up with a league style where the settings are always the same and the matches are randomized. Then, nobody could try to team up because they can just use algorithms to keep people from playing each other who have played together already. 


1 person likes this

I’m having a problem where whenever I’m winning, suddenly my connection goes and it says attempting to reconnect. After a few seconds the countdown timer disappears and the only way forward is to abandon the game. 

It’s happening a lot and always when I’m winning or just attacked another player. 

I can’t report it as I’ve already been kicked out the game.

It’s already happened to me twice in the last 2 games. 

Coincidence or a new form of cheating? 


1 person likes this
I never cheated. I had been asking players to be friends, but don’t know any of them. I play auto match a lot. A couple “friends” got matched again so I received a warning. I erased all of those “friends” and still got banned. Very wrong. All I do is play whoever auto match picks. Temporary ban, but still bs. I don’t ever cheat. I lose a lot!!! If I cheated, I’d be at master or better. BS

1 person likes this

All players are handled the same way by our system, the most common reason for negative reports is due to wrongly concluding that a good (or bad!) strategic move by one player is then taken advantage of by another, despite there being no association. RISK has players of all ages, a skill range from new to strategy games to RISK for 50+ years, and a large majority of players make their decisions purely based on emotion, missing out on potentially better strategic plays.


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 I'm banned for 7 days, why?????? There'is no reason for that, and while that, paople who I did report, never get ban, you guys ban us e inven explain why especifly!!


1 person likes this

 Just play an unranked game if you want to play with friends.


1 person likes this
The report system is broken I've been suspended twice playing with a friend on private unrate match. They have to fix the reporting system because people are getting other players suspended for fun.

1 person likes this

 A friend is slightly unfair because you could collaborate for the purpose of both of you coming out on top, regardless of which one of you wins. But the greater problem is people using multiple accounts to give advantage to a single account for rank gain purposes.

Ranked games should strictly be randomized so that people can't stack the games, sticking extra accounts in there. The problem is there's too many variations of the game. I think rank should be strictly for the classic board game and progressive card redemption only. They can settle on the game timer also and I think they should learn towards longer than shorter. Let all other games be unranked and not matter and use an algorithm for the ranked games so the same people won't be matched up for a certain amount of time.


1 person likes this
This is ridiculous, I have never cheated or violated your policy. I want you to remove this block immediately.

1 person likes this
I wonder who would win a game, me vs you and your friends? Hmmm no brainer. Think about it

1 person likes this

Guys, an account named Dilliard Smiling 33 killed me off before I managed to report him. A assume he was cheating, but since it was fog of war with blizzard cannot be 100%. That is why I need you to take a look. Here are some screenshots I took:
At least confront the player and ask him to explain how did he get so many troops unlike the rest of us early in the game.

Thanks and I am sorry if I interpreted this incorrectly.


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