IAP / Store / Ordering Issues

How do I restore RISK purchases on iOS?
To restore purchases (iOS only), select the 'Restore Purchases' button at the bottom of the Settings screen.
Wed, 4 Jan, 2017 at 4:22 PM
I made a RISK in-app purchase but didn't receive it
In the rare occurrence you made a successful purchase, but the item doesn't unlock ( e.g. a map pack or premium IAP ) try the following steps. On iO...
Thu, 8 Feb, 2018 at 12:03 PM
How do I restore RISK purchases on Android?
Before trying anything else, simply restart the app. Purchases are automatically checked on start up when using an android phone. If this fails, continue on...
Tue, 9 Jan, 2018 at 12:28 PM
I Can't Find The Store/ My Maps Are Missing?
If you are under the age 13, certain features are hidden such as the store, extra maps and online mode.  You set your age when first opening the app. If...
Fri, 24 Nov, 2017 at 10:16 AM
Missing Purchases
If you purchased an in-app item and have not received it yet, please make sure that you have proof of purchase, and that the transaction has been completed....
Sat, 4 Jul, 2020 at 8:59 PM
Refund Request Android
If you are not satisfied with one of the in-app products, or if you have purchased one accidentally, please contact us. Under certain circumstances, we migh...
Sat, 4 Jul, 2020 at 9:00 PM
Refund request iOS
All refunds are handled through Apple directly.  We have no access to the orders or the refund process there.  For more information please visit htt...
Tue, 25 Jun, 2019 at 5:16 PM
I get error 1-15 when trying to buy
If this happens on Google play you need to update your authorizations in store and this allowed them to make the purchase
Thu, 8 Aug, 2019 at 1:06 PM
Game says need premium to join game even though already premium
This error is due to the match being "FULL" and a mix-up in the error messages. It will be fixed in a future build but for now it may hap...
Mon, 12 Aug, 2019 at 11:18 AM
Map Pack updates included in purchase
If you purchase a map pack you will get ALL future updates to that map pack included in the purchase. Map Packs are a once off purchase. We will NEVER r...
Mon, 19 Aug, 2019 at 12:19 PM