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Fair Play Rules

Update: Please note that this is an old version of our Fair Play Rules. To view our most recent version, please visit this page: https://smgstudio.freshdesk.com/support/solutions/articles/11000090958-fair-play-rules


Fair Play Rules

To clear up any confusion in the community on what constitutes cheating we have the following Fair Play Rules.

  1. Hacking the game, in any way, is (considered) cheating.

  2. Using multiple accounts in the same game (to gain an advantage over other players) is (considered) cheating.

  3. Playing with someone you know in Global Domination is cheating.

  4. Abusing a bug or glitch or knowingly encouraging abuse of these is cheating.

  5. Creating a negative experience for other players, by actions such as spamming excessively, refusing to end games, intentionally disrupting gameplay, delaying gameplay (stalling), or abusing our reconnection system intentionally, is cheating.

  6. Don't play with anyone you know or have external communication with in Global Domination. Use Play Friends or risk a ban!

 


If you wish to play with people you know please use the Play with Friends mode. If you still wish to play with friends against real opponents, this must still be done via Play Friends. Please use the RISK Community's #looking_for_game feature at https://discord.gg/risk 

 

What happens when a player is reported for any of the above?

The following action will be taken if they are found to have broken these rules; 

  • If the player was (found) hacking, they will be banned from RISK entirely.

  • Although we try to warn new players who might not be aware of the rules, such a warning is not guaranteed. You might be banned by automatic or semiautomatic systems before receiving such warning.

  • Should a player be banned - Their leaderboard position and rank points are completely removed. All games they have participated in for the current season, will have game results re-ordered so that they are placed last. All of their opponents will see this minor bonus.

 

FAQ

Q: How do I report a player?

A: Report in-app by clicking on their avatar and clicking on the red triangle icon under their name in the Alliance Window. If you come across any suspected hacking - Create a support ticket at http://smgstudio.freshdesk.com/support/tickets/new with the names of the players.

 

Q: Why can't I team up with my friends in Global Domination?

A: We take a "act as you would like to be acted towards" approach here. It is unfair to team up against unsuspecting player who believe they are entering a fair “free for all” game. The ranking system is designed for “free for all” gameplay, not teams.

 

Q: Will you be adding a team mode in the future?

A: Yes it’s our goal to release a team mode that allows you to play with friends or random allies against another team. No ETA on this currently, but you can find information here http://smgstudio.freshdesk.com/support/discussions/topics/11000009600 .

 

Q: Will more be done to prevent cheating?

A: Yes, we are currently rolling out a full suite of anti cheating features. Some have already been implemented and it’s logging play now. 


Q: What is the difference between forming alliances with stranger and forming one with friends? 

A: There is a difference between: the informal, temporary alliances forged and broken throughout the game (which, with all its betrayal, is an integral part of RISK) and starting a game with a friend or relative as well as strangers in there. This is intentional ganking and will not be tolerated. If you just want to play for the fun of it with your friends, start a "Play with Friends" game against AI opponents.


5 people have this question

Why have they banned me again, this is totally unfair, it's the second time it's happened to me. I don't play with friends, they are players who randomly come out when I create a 1v1 game, they are not even on my friends list. I bought the game to play and you are unfairly banning me. It's a shame that for the second time I can't play. Where can I file a complaint against such injustice?
As per the original post, there are many reasons other than playing with friends that can incur sanction. Stalling, abusing the reconnection system, harassment and so on. Perhaps it was one of those that has seen you reported and banned?
I have been incorrectly suspended again. You have referenced this in our last correspondence. Could you please restore access asap Thank you David
ARE YOU KIDDING ME?
WTF! this is ridiculous... I know NO ONE who plays this game. I am expected to remember the names of every player I play? I can barely remember my name! I have been suspended 4 times in the past 4 weeks for 'violations of the fair play rules' are my opponents also suspended? and there is ZERO support to find out exactly what I did... this is crazy
Please review your automated blocking system, I got blocked for no reason... while I have to fight of 3 other players attacking me at the same time
I hope everyone listens to what I have to say. This is an unfair game. They banned my account for no reason and accused me of cheating. All this because I won a game. I did nothing. So why did you ban my account for no reason and accuse me of cheating? All this because a person filed a report because he lost. Why is this injustice? Why didn’t you see a game? What happened to me or just because a person filed a report because he lost? Does this satisfy you? I will tell people about a very, very bad game and I hope that no one pays money for this very stupid game. I also hope that you return the money that I paid for this stupid game. On top of that, they banned me for 9 days because of an unfair personality who doesn’t like to see themselves lose. All this because I won. Shame on you and every person who participated in this disgusting game. I will file a complaint against you and I will get compensation if you do not return my money and all my money except for a meeting.

With all respect, do you know who "The Kill Pete Strategy" is  on YT? That is proof already that GM is attainable and maintainable .

Sorry, but anyone who says I’m a gm is a cheat. I’ve been playing for 6 years and only been a gm once, then promptly back down to novice. No way can anyone remain a gm for longer than a few games without cheating. 

I have been banned twice making no violations and I think it is because new players think my speed is hacking. I am a GM and was in the top 500 last season. I am putting in an appeal but have not heard back. Did anyone have a positive response for putting in an appeal on this?

Je viens d'être banni 48h sans AUCUNE RAISONS. Celà vous est-il déjà arrivé ? Je n'ai absolument jamais triché, pas de multi compte, je ne sais pas hacker... Ai-je une possibilité de me défendre ?et récupérer mon accès ?
How do I do automatic block system

https://i.imgur.com/Cy7v9WA.jpeg


intentionally stalled in a torture type fashion after winning

Why did I get suspended for 24 hrs
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