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Fair Play Rules

Update: Please note that this is an old version of our Fair Play Rules. To view our most recent version, please visit this page: https://smgstudio.freshdesk.com/support/solutions/articles/11000090958-fair-play-rules


Fair Play Rules

To clear up any confusion in the community on what constitutes cheating we have the following Fair Play Rules.

  1. Hacking the game, in any way, is (considered) cheating.

  2. Using multiple accounts in the same game (to gain an advantage over other players) is (considered) cheating.

  3. Playing with someone you know in Global Domination is cheating.

  4. Abusing a bug or glitch or knowingly encouraging abuse of these is cheating.

  5. Creating a negative experience for other players, by actions such as spamming excessively, refusing to end games, intentionally disrupting gameplay, delaying gameplay (stalling), or abusing our reconnection system intentionally, is cheating.

  6. Don't play with anyone you know or have external communication with in Global Domination. Use Play Friends or risk a ban!

 


If you wish to play with people you know please use the Play with Friends mode. If you still wish to play with friends against real opponents, this must still be done via Play Friends. Please use the RISK Community's #looking_for_game feature at https://discord.gg/risk 

 

What happens when a player is reported for any of the above?

The following action will be taken if they are found to have broken these rules; 

  • If the player was (found) hacking, they will be banned from RISK entirely.

  • Although we try to warn new players who might not be aware of the rules, such a warning is not guaranteed. You might be banned by automatic or semiautomatic systems before receiving such warning.

  • Should a player be banned - Their leaderboard position and rank points are completely removed. All games they have participated in for the current season, will have game results re-ordered so that they are placed last. All of their opponents will see this minor bonus.

 

FAQ

Q: How do I report a player?

A: Report in-app by clicking on their avatar and clicking on the red triangle icon under their name in the Alliance Window. If you come across any suspected hacking - Create a support ticket at http://smgstudio.freshdesk.com/support/tickets/new with the names of the players.

 

Q: Why can't I team up with my friends in Global Domination?

A: We take a "act as you would like to be acted towards" approach here. It is unfair to team up against unsuspecting player who believe they are entering a fair “free for all” game. The ranking system is designed for “free for all” gameplay, not teams.

 

Q: Will you be adding a team mode in the future?

A: Yes it’s our goal to release a team mode that allows you to play with friends or random allies against another team. No ETA on this currently, but you can find information here http://smgstudio.freshdesk.com/support/discussions/topics/11000009600 .

 

Q: Will more be done to prevent cheating?

A: Yes, we are currently rolling out a full suite of anti cheating features. Some have already been implemented and it’s logging play now. 


Q: What is the difference between forming alliances with stranger and forming one with friends? 

A: There is a difference between: the informal, temporary alliances forged and broken throughout the game (which, with all its betrayal, is an integral part of RISK) and starting a game with a friend or relative as well as strangers in there. This is intentional ganking and will not be tolerated. If you just want to play for the fun of it with your friends, start a "Play with Friends" game against AI opponents.


5 people have this question

Good I’m tired of all the cheaters in the game.

5 people like this

One again (3x) I am suspended for cheating.  I never have.  Your algorithm is flawed.  I know I play with many of the same people, but I have never cheated.  Lift this suspension immediately.  Lance Wenger


4 people like this
I just got suspended for "cheating." I have NEVER cheated. Ever. I don't play with friends. I don't even keep track of who I'm playing. This is very discouraging.

4 people like this

stopping someone from playing wtih friends against real people is not cheating wow. that is the dumbest rule ive ever heard of.... so your telling me i cant play online if i have one friend with me. even though we dont team and hell he hits me more than anyone else in the game. i have to either not play online and only vs bots. or i have to go do futher crap to find other people. thats toxic as hell on yalls end as a company.  just record the games that get reported. BOOM you can see if teaming was done outside alliances. your welcome i fixed all your issues with that rule. not remove it so i can ENJOY the game with friends and not bots.


3 people like this
I wanna report carla tarnaka 5 ! I just finished the game with him and 3-4 rounds in a row he received 100+ troops!!! Wtf! My money back now!

3 people like this

Whoever does your fucked up suspension process is a fucking dumbass. Fuck you. Fuck you. Fuck you.


3 people like this
It nice to be suspended without any reason or explanation. For sure did not done anything wrong and against the rules.. Nice job

3 people like this
Because of people like you always reporting people for suspected cheating everyone got their accounts banned and quit the game I was beating grandmasters in solo and after a week I was banned for cheating I don’t know how to even cheat in 1v1 , if there is a cheat or a hack wouldn’t that be detectable? Or did the company just not steal that part of the game

3 people like this
Most top players r cheats should be able to stop in game so obvious makes me mad grrrrr

2 people like this

My account is also suspended. I played over 5.000 games . Some players are poor sports and misuse the report button, falsely accusing others of cheating simply because they cannot handle losing. I expect from SMG Studio to provide at least 500 gems as compensation for the time I am unable to play my favorite game due to the suspension.




2 people like this
I have now been suspended 3x with no explanation of why. I do not play with anyone I know or have contact with, I have 0 people on my friends list, and I don't know how to hack. I have submitted several trouble tickets with no response. I would like to know how to get clarification of why I was suspended

2 people like this

 there is not much point to even playing this game if all you do is keep banning people for nothing every few days, I am now on another 30 day ban, for what?


This is a sham fed up with this bull


Kevin


2 people like this
Suspended with no explanation, never cheated this in not on, good way to loose players smg

2 people like this
I'm about to stop playing this game, a game I have loved all my entire life and used to play with my brother before he passed. Everything was going great, I was really enjoying the game and paid for unlimited play. About a week after the automate was added I started going up against tag team players that was obviously both player being the same person. Long drafting times on both players, same playing tactics, all of which designed to stop me from holding onto any territory no matter what they did to each other with no retaliation on each other. No breaking alliances or backstabbing. Both players have the same goal of attack me until I'm dead or quit the game. Both players often have names that look like a cat sat on their keyboard. Having allies is one thing, it's part of the fun. This is not that, it is obviously 1 person playing both accounts. It has happened about 15 times in the last few days taking me from intermediate to novice. These cheaters have taken all the fun out of the game.

2 people like this

yes east they bann you with no reason and then they dont even reply to you asking for explanation. thats called - cheating!


2 people like this
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