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Fair Play Rules

Update: Please note that this is an old version of our Fair Play Rules. To view our most recent version, please visit this page: https://smgstudio.freshdesk.com/support/solutions/articles/11000090958-fair-play-rules


Fair Play Rules

To clear up any confusion in the community on what constitutes cheating we have the following Fair Play Rules.

  1. Hacking the game, in any way, is (considered) cheating.

  2. Using multiple accounts in the same game (to gain an advantage over other players) is (considered) cheating.

  3. Playing with someone you know in Global Domination is cheating.

  4. Abusing a bug or glitch or knowingly encouraging abuse of these is cheating.

  5. Creating a negative experience for other players, by actions such as spamming excessively, refusing to end games, intentionally disrupting gameplay, delaying gameplay (stalling), or abusing our reconnection system intentionally, is cheating.

  6. Don't play with anyone you know or have external communication with in Global Domination. Use Play Friends or risk a ban!

 


If you wish to play with people you know please use the Play with Friends mode. If you still wish to play with friends against real opponents, this must still be done via Play Friends. Please use the RISK Community's #looking_for_game feature at https://discord.gg/risk 

 

What happens when a player is reported for any of the above?

The following action will be taken if they are found to have broken these rules; 

  • If the player was (found) hacking, they will be banned from RISK entirely.

  • Although we try to warn new players who might not be aware of the rules, such a warning is not guaranteed. You might be banned by automatic or semiautomatic systems before receiving such warning.

  • Should a player be banned - Their leaderboard position and rank points are completely removed. All games they have participated in for the current season, will have game results re-ordered so that they are placed last. All of their opponents will see this minor bonus.

 

FAQ

Q: How do I report a player?

A: Report in-app by clicking on their avatar and clicking on the red triangle icon under their name in the Alliance Window. If you come across any suspected hacking - Create a support ticket at http://smgstudio.freshdesk.com/support/tickets/new with the names of the players.

 

Q: Why can't I team up with my friends in Global Domination?

A: We take a "act as you would like to be acted towards" approach here. It is unfair to team up against unsuspecting player who believe they are entering a fair “free for all” game. The ranking system is designed for “free for all” gameplay, not teams.

 

Q: Will you be adding a team mode in the future?

A: Yes it’s our goal to release a team mode that allows you to play with friends or random allies against another team. No ETA on this currently, but you can find information here http://smgstudio.freshdesk.com/support/discussions/topics/11000009600 .

 

Q: Will more be done to prevent cheating?

A: Yes, we are currently rolling out a full suite of anti cheating features. Some have already been implemented and it’s logging play now. 


Q: What is the difference between forming alliances with stranger and forming one with friends? 

A: There is a difference between: the informal, temporary alliances forged and broken throughout the game (which, with all its betrayal, is an integral part of RISK) and starting a game with a friend or relative as well as strangers in there. This is intentional ganking and will not be tolerated. If you just want to play for the fun of it with your friends, start a "Play with Friends" game against AI opponents.


5 people have this question

is there any actual way of disputing this? I ha e ZERO players on my friends list and I play whomever comes up when I create a game... If they don't want people to play random other players, create a way for it not to happen! this is now my 4th BOGUS suspension...

1 person likes this

There is the option to create a list of friends - but is there an option to create a list of enemies - i.e. people (especially cheaters) you DON'T want to play with. The list of available games could therefore not show games containing any person on your enemy list. I appreciate they could join the game after you - but if that happens you could provide the ability to leave the game before it starts by alerting you to the fact that an enemy has joined - do you want to continue.


1 person likes this
I just played a game with several other players. Three of them were playing as one. They would not attack each others territories once gained and only attacked me even though the opportunity to win themselves was a given if they had taken the initiative. I made an in game report on the three. Yet and still there is no amusement in such a thing. It makes the whole experience unpleasant and something needs to be done. I paid for this game and feel robbed due to this highly disappointing experience. Please correct this issue.

1 person likes this
Too many collaboration cheaters or one player with more than one phone. Please let every player that has been reported know in real time during the game and for all players to see. Let him know he will be checked while still playing and cheating

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Perhaps if they don't want us playing the same people, they should create a way to make it impossible... I would think that would be easier than expecting us to remember EVERY username and variations of those names, then checking the name of the current players on our game to the names of everyone we have played in the past dew days... I mean if I play Player 10020034534, OF COURSE I wouldn't make a mistake and know it wasn't Player 10020034535, right? This is ridiculous

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@Pobox2529 they allow everyone to get reported, so that everyone has to start over and have to pay for the premium account... since that is the only way they make money 


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Doug


I have had either two or three 24 hour bans... all bogus. Cheating is a real problem in Risk but monitoring and regulating cheating is an even bigger problem. 


No. They will not correct anything ASAP. Feel fortunate if you get a response. 


I deleted all my friends in Risk just so I would not be accused of cheating... and yet.. another 24 hour ban. 


Like you, I am huge on fairness and simply don't get why anyone would want to cheat?  I mean what do you really gain? Is it worth selling yourself out to win at Risk? I don't get it.  I feel for you m friend. But if you think you are going to get an adequate reply or be treated differently in the future... you are fooling yourself!




1 person likes this

Proper action has been taken.

Please use the report tool in the app, because it flags users far more efficient and we have context in the backend, allowing us to find the game and the players in there easily.


1 person likes this
Shocking an expert using another acct in same game...lmfao weak bytches

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I wonder who would win a game, me vs you and your friends? Hmmm no brainer. Think about it

1 person likes this

 A friend is slightly unfair because you could collaborate for the purpose of both of you coming out on top, regardless of which one of you wins. But the greater problem is people using multiple accounts to give advantage to a single account for rank gain purposes.

Ranked games should strictly be randomized so that people can't stack the games, sticking extra accounts in there. The problem is there's too many variations of the game. I think rank should be strictly for the classic board game and progressive card redemption only. They can settle on the game timer also and I think they should learn towards longer than shorter. Let all other games be unranked and not matter and use an algorithm for the ranked games so the same people won't be matched up for a certain amount of time.


1 person likes this
That’s funny I was banned from playing single player mode for collaborating . In a one vs one match… the problem is in their rules you can report anyone for giving you a negative experience… so every time someone loses they report the other person It’s funny though this company steals a game design and then runs it into the ground with hacks and cheaters. They just want you to create another account and pay to play then ban you again I will never play another game by this company or stream

1 person likes this
That is bullshit I use my emojis that's what I paid for this guy was bugging me he was antagoning he was cheating he was teaming up on me.

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I agree, I think SMG Studio are useless and have no insight as to who is or is not following fair play rules


1 person likes this
David, If you want to play with your friends there’s a “play friends” game mode you can use. FYI, thanks

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