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Cheaters

I have reported all the cheaters that I know for sure in the game because some of them are very obvious. However, this issue has yet to be resolved. I would like to be able to get back into the game after being wiped so that I can see the end of the game and figure out who's cheating for real. This game is not fun at all if people cheat and I am considering to find something else more entertaining and healthy to play.


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If the collaborating isn’t bad enough, the downright hacking that happens (especially when the game is over and it freezes up) after you battle cheaters,win, & you get no points awarded

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I agree, this game is ruined by cheaters who play two or more accounts in the same game. Players from the same Internet-network should not be able to join the same game. Maybe rankings should be removed? And a possibility to block obvious cheaters?

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I'm out. Gameplay is ruined because of people who play two or more accounts.


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I think we have a lot of sore losers here in this cheaters forum. And cheating is not really very clearly defined to begin with. Moreover, not everybody who cheats is getting "punished"... The way this game is set up, everybody cheats in one way shape, form or another. Is cheating defined as un fair play? What about those people that don't play the game in the manner it was meant to be played? I.e. attacking others when they have the chance but yet players color up their boards with armies on all borders so that you have 3 out of 4 players that don't attack each other but just add armies to their borders... isn't that a form of cheating as well?? I have been involved in endless games where "cheating" or "unfair play" occurs ....many in the manner to which all those have complained about in this forum. Life goes on people. Exit the game if you are not happy....and don't come back if you are not happy....but to sit and take screenshots and report people etc.... how sad you are. And even still, that is not evidence of cheating...it's circumstantial evidence at best. And then SMG disciplines those "caught" cheating without evidence and based on reporting and photos, or even some technology analysis on their servers....also needs to be reassessed. C'mon people, don't make such a big issue out of it. Move on. Don't like it , leave.

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Reading what some others have written, good idea to track IP. I have submitted tickets before and it is seemingly useless. And reading this thread to try to remember who not to play is not working for me as I have the memory of a snail. Is there a way to add a player rank system? Not one for you to say oh this guy whooped me so I'm going to rank him poor and the whole world can see. One that allows you to simply place a check mark or an x beside their players name so when you enter into a potential battle you can choose to fight the losing battle or find that is better suited in your attempt at global domination. If this was stored on your server I wouldn't have to reference my book of shitheads every time. With this method they will piss off enough people that no one will play with them eventually. Also, funny story for you. I work in construction and I rent from a rental company large quantities of equipment. At the bottom of their emailed responses it said "we appreciate your patience as we are streamlining the process of billing, please be patient" I find this humorous that this is a similar response from SMG. I and I'm certain many other fans would offer to help filter thru all the shit with you and for you for free. Send me my first task anytime you want. Screen shots and or a clip of the game in question and I will give you a reply..... punish them! Or it was an honest glitch!

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Just for clarification:

- We look into each reported case (support ticket), and if there is a smoking gun, it has consequences for the cheaters - with a ban being the max. penalty.

- As for hackers, this can't be really avoided, as any Android App can be reverse-engineered to a certain degree. We are trying to push app aupdates more frequently in order to make the hacker's life harder.

- We are also working on a system making it for cheaters harder to get into games with honest players.THis is planned for the first quarter of 2018.

Best,

- Johann@SMG

 


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Just logged a ticket for these cheating wanker logins:

Elige Huge 10 (Orange)
Antone Bond 10 (Red)
Helmer Blintz 10 (Blue)
(Screen shot attached)

Don't these morons realise it's pointless to cheat at these games? They gain nothing from it, no money, no respect, no skills. They just waste our time and their own.

This has happened in every game I have tried to play recently. Despite assurances from SMG Studios that they are trying to do something about it, 11 months after this thread was first created the problem is worse than ever. Why should I have to waste my time raising tickets that get ignored? Anyone that pays for premium access should be given a full refund. I doubt I'll waste my time with this anymore, Googleplayer rating = 1*.  

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Create a game and remove suspicious users. Usually when I make a game I delete a few who are random named novices especially using the same avatar

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Here is a 2 account cheater. The blue player in this screen shot allowed red to control Asia when it was unprotected. Then red eliminated everyone else. I spectated to watch what happened next. Red simply stopped attacking and allowed blue to win. Do not play with Jane Spasenoski. 2 account cheater.

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Wow! No wonder SMG has so much of a problem clearing bugs and resolving the cheaters issue. It looks like they can't even get their Ticketing system working properly.


I received the email below today, telling me to follow the link to check my ticket status. But when I do, it tells me that I have no tickets open. (P.s. if by some miracle someone from SMG support picks up on this post and tries to investigate the ticket was raised against an alternative login and email address. But you'll be able to recognise that it's the same person, with the same name)


"Dear Kieran,
There is a new comment on your ticket. You can view your ticket by visiting http://smgstudio.freshdesk.com/helpdesk/tickets/5114
You can also reply to this email to add your comment.
Ticket comment
Team @ SMG –

Thank you for this report. This is an automated message to let you know this cheating report has now been processed. An agent will investigate in the near future.
If this cheating report was an accident, feel free to close it.
If you need help with something outside of just reporting a cheater, we suggest you create another ticket under the category “Problem/bug” or “Question” detailing what it was you needed help with. This is important since cheating reports are not sent to the same place as bug reports and questions. We would not want your support request to get lost!
Have a good day.

Sincerely,
SMG Studio: Support and Forum Support Team"

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Usually by the time your recognize it, it's too late. Using two accounts is almost exclusively to the benefit of one of them. If you had two sets of armies to begin with this would be an advantage yes? What I have witnessed is the lesser account attacking one player to the direct benefit of the other account. Half killing you enough, but leaving the beneficiary account to take the cards/continent of the aggrieved player. My biggest issue is that it's poor play and the waste of folks time. I think it would be easy for SMG to put some indicator that two or more players are playing from the same wifi (doesn't mean your cheating but let's me determine if I want to play in that game). Also, as I've previously stated, if it listed who are the most common "opponents" on your profile so I could see or determine on my own if you might be playing on two accounts.

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Brent you're absolutely right. Leaving borders unprotected is very common. I think it is impossible to tell from game play alone wether someone is using 2 accounts in the same game or if it is just an alliance of 2 players.

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I am getting fed up with cheaters. Just now I waisted 1 hour to be cheated by 1 player controlling two nicks. They collude and at the end 1 let's the other win. Pleasw SMG team: ban cheaters don't take points only.

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They are mentioned a few times on here but I just played a game with them also. Cheaters Vaughn Midnight (Mstr), Colonel the Shadow (GrndMstr) And Sandy Kicks (Nvce). Early on one will keep a large amount of troops on the others border so no-one can attack and he also doesnt need to protect it - freeing up troops for other borders. Also will attack others and then leave the last guy for Colonel. How much if a loser in life do you need to be to cheat at an online game lmao? Just ask these 3 people, I guess.

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Due to the issue with game selection, I inadvertently ended up in a game with the "two" cheaters I posted about a couple of weeks ago: Peter Justice 2 and Smith Schulz 2.  It was a game with the two of them, a bot and one other guy.  Knowing that they were cheaters, I was able to predict their moves as the tagged teamed the poor other guy and eliminated him from the game.  At least I was able to eliminate one of them before the end.  If it wasn't for the bot playing poorly, I might have eliminated the other.  I would avoid these players at all cost.

 


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