I just got a notice that my account is suspended until October 18. It looks to be some sort of accusation of collusion. I have never colluded in this game. I have, however, reported MULTIPLE people for collusion, and it appears nothing is ever done. Can anyone shed light into why I am suspended?
Team @ SMG
Update: Please note that this is an old version of our Fair Play Rules. To view our most recent version, please visit this page: https://smgstudio.freshdesk.com/support/solutions/articles/11000090958-fair-play-rules
Fair Play Rules
To clear up any confusion in the community on what constitutes cheating we have the following Fair Play Rules.
Hacking the game, in any way, is (considered) cheating.
Using multiple accounts in the same game (to gain an advantage over other players) is (considered) cheating.
Playing with someone you know in Global Domination is cheating.
Abusing a bug or glitch or knowingly encouraging abuse of these is cheating.
Creating a negative experience for other players, by actions such as spamming excessively, refusing to end games, intentionally disrupting gameplay, delaying gameplay (stalling), or abusing our reconnection system intentionally, is cheating.
Don't play with anyone you know or have external communication with in Global Domination. Use Play Friends or risk a ban!
If you wish to play with people you know please use the Play with Friends mode. If you still wish to play with friends against real opponents, this must still be done via Play Friends. Please use the RISK Community's #looking_for_game feature at https://discord.gg/risk
What happens when a player is reported for any of the above?
The following action will be taken if they are found to have broken these rules;
If the player was (found) hacking, they will be banned from RISK entirely.
Although we try to warn new players who might not be aware of the rules, such a warning is not guaranteed. You might be banned by automatic or semiautomatic systems before receiving such warning.
Should a player be banned - Their leaderboard position and rank points are completely removed. All games they have participated in for the current season, will have game results re-ordered so that they are placed last. All of their opponents will see this minor bonus.
FAQ
Q: How do I report a player?
A: Report in-app by clicking on their avatar and clicking on the red triangle icon under their name in the Alliance Window. If you come across any suspected hacking - Create a support ticket at http://smgstudio.freshdesk.com/support/tickets/new with the names of the players.
Q: Why can't I team up with my friends in Global Domination?
A: We take a "act as you would like to be acted towards" approach here. It is unfair to team up against unsuspecting player who believe they are entering a fair “free for all” game. The ranking system is designed for “free for all” gameplay, not teams.
Q: Will you be adding a team mode in the future?
A: Yes it’s our goal to release a team mode that allows you to play with friends or random allies against another team. No ETA on this currently, but you can find information here http://smgstudio.freshdesk.com/support/discussions/topics/11000009600 .
Q: Will more be done to prevent cheating?
A: Yes, we are currently rolling out a full suite of anti cheating features. Some have already been implemented and it’s logging play now.
Q: What is the difference between forming alliances with stranger and forming one with friends?
A: There is a difference between: the informal, temporary alliances forged and broken throughout the game (which, with all its betrayal, is an integral part of RISK) and starting a game with a friend or relative as well as strangers in there. This is intentional ganking and will not be tolerated. If you just want to play for the fun of it with your friends, start a "Play with Friends" game against AI opponents.
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