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Fair Play Rules

Update: Please note that this is an old version of our Fair Play Rules. To view our most recent version, please visit this page: https://smgstudio.freshdesk.com/support/solutions/articles/11000090958-fair-play-rules


Fair Play Rules

To clear up any confusion in the community on what constitutes cheating we have the following Fair Play Rules.

  1. Hacking the game, in any way, is (considered) cheating.

  2. Using multiple accounts in the same game (to gain an advantage over other players) is (considered) cheating.

  3. Playing with someone you know in Global Domination is cheating.

  4. Abusing a bug or glitch or knowingly encouraging abuse of these is cheating.

  5. Creating a negative experience for other players, by actions such as spamming excessively, refusing to end games, intentionally disrupting gameplay, delaying gameplay (stalling), or abusing our reconnection system intentionally, is cheating.

  6. Don't play with anyone you know or have external communication with in Global Domination. Use Play Friends or risk a ban!

 


If you wish to play with people you know please use the Play with Friends mode. If you still wish to play with friends against real opponents, this must still be done via Play Friends. Please use the RISK Community's #looking_for_game feature at https://discord.gg/risk 

 

What happens when a player is reported for any of the above?

The following action will be taken if they are found to have broken these rules; 

  • If the player was (found) hacking, they will be banned from RISK entirely.

  • Although we try to warn new players who might not be aware of the rules, such a warning is not guaranteed. You might be banned by automatic or semiautomatic systems before receiving such warning.

  • Should a player be banned - Their leaderboard position and rank points are completely removed. All games they have participated in for the current season, will have game results re-ordered so that they are placed last. All of their opponents will see this minor bonus.

 

FAQ

Q: How do I report a player?

A: Report in-app by clicking on their avatar and clicking on the red triangle icon under their name in the Alliance Window. If you come across any suspected hacking - Create a support ticket at http://smgstudio.freshdesk.com/support/tickets/new with the names of the players.

 

Q: Why can't I team up with my friends in Global Domination?

A: We take a "act as you would like to be acted towards" approach here. It is unfair to team up against unsuspecting player who believe they are entering a fair “free for all” game. The ranking system is designed for “free for all” gameplay, not teams.

 

Q: Will you be adding a team mode in the future?

A: Yes it’s our goal to release a team mode that allows you to play with friends or random allies against another team. No ETA on this currently, but you can find information here http://smgstudio.freshdesk.com/support/discussions/topics/11000009600 .

 

Q: Will more be done to prevent cheating?

A: Yes, we are currently rolling out a full suite of anti cheating features. Some have already been implemented and it’s logging play now. 


Q: What is the difference between forming alliances with stranger and forming one with friends? 

A: There is a difference between: the informal, temporary alliances forged and broken throughout the game (which, with all its betrayal, is an integral part of RISK) and starting a game with a friend or relative as well as strangers in there. This is intentional ganking and will not be tolerated. If you just want to play for the fun of it with your friends, start a "Play with Friends" game against AI opponents.


6 people have this question

Same here, banned for 24h for no reason, paid user. No explanation... More than 6750 games...

Maybe they should actually be thorough when they check who's breaking rules.. especially since they charge money for any of the good maps; or maybe at least inform people what they have been accused of when arbitrarily banning someone. I got banned for 24 hours for literally nothing, I don't stall, hack or team, i have absolutely no idea what i could have even done to warrant a ban. Complete waste of money, morons run this game.


You will be subject to arbitrary banning, its fine if your not going to buy content, if you are, be warned.

Its a fucking game you can’t win them all children
Over to many sad losers who can’t conquer the world especially on capital mode. Sorry I surrender when I have no hope in winning but I don’t cry about it. Its a fucking game if they don’t want it to happen don’t have that option babies I have played this game over 6000 times and I get banned. I friend nobody incase I am done for culluding grow the fuck up or just stick your game wherecthe sun don’t shine. just
Bonjour, J'ai été banni 30 jours de risk alors que je n'ai absolument enfreint AUCUNE RÈGLES de fair-play ou autre. Mon pseudo est mickydecker. Numéro de compte 18246684 Vous pouvez vérifier, je n'ai RIEN à me reprocher !

how many fucking times do i have to block this bullshit before it actually is blocked 


GO KILL YOURSELF KIKES 

why was my account suspended? what rules of fair play have I broke? I haven't done anything, I don't stall, I don't play with friends, why there is no reason explained for this?
Falsely banned: I just reached out to hasbro! I will continue to reach out to anyone I can regarding the actions of SMG Studios. I will not sit here and spend money just to be violated. Eventually I will be heard and I will reach the right person, entity, etc…
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Apparently I got suspended for playing a game and not attacking somebody and using them as a shield

they need to just delete this game, it is nothing but a joke 

Nowadays they have a system that can detect if have the same up address. So that helps limit cheaters cuz it won’t let the game start. It will say something like there is collusion detected and kicks everyone from that lobby before it starts! I can remember when they didn’t have that. But I think there’s still people that now how to get around that detection system. Especially with pc players and there ability to use vpn so it masks the I.P Address. I’m still waiting on SMG to respond to my ticket about proving I played unfairly. I think if your a smart experience player and you do well and have the right luck, you could get reported because people think your cheating and if enough players report it seems the automated system bans you idk because I’m still waiting and trying to figure out why I got banned.
I haven’t done any of that stuff. There is no reason for me to be blocked. People turn me in because I win. Unlock my account immediately.
@ Paul Riggs, You chose to play a game where the support staff penalizes legit players and lets the cheaters roam free. Welcome to SMG supported Risk, where they take your money for in game content & reward you with a ban!
I haven't broken any rules. I've paid good money to play this game. Why am i banned !!? . I would like a refund of all money paid and will seek to reclaim my money through my bank unless i receive an apology and reinstated immediately
I hope everyone listens to what I have to say. This is an unfair game. They banned my account for no reason and accused me of cheating. All this because I won a game. I did nothing. So why did you ban my account for no reason and accuse me of cheating? All this because a person filed a report because he lost. Why is this injustice? Why didn’t you see a game? What happened to me or just because a person filed a report because he lost? Does this satisfy you? I will tell people about a very, very bad game and I hope that no one pays money for this very stupid game. I also hope that you return the money that I paid for this stupid game. On top of that, they banned me for 9 days because of an unfair personality who doesn’t like to see themselves lose. All this because I won. Shame on you and every person who participated in this disgusting game. I will file a complaint against you and I will get compensation if you do not return my money and all my money except for a meeting.
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