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Fair Play Rules

Update: Please note that this is an old version of our Fair Play Rules. To view our most recent version, please visit this page: https://smgstudio.freshdesk.com/support/solutions/articles/11000090958-fair-play-rules


Fair Play Rules

To clear up any confusion in the community on what constitutes cheating we have the following Fair Play Rules.

  1. Hacking the game, in any way, is (considered) cheating.

  2. Using multiple accounts in the same game (to gain an advantage over other players) is (considered) cheating.

  3. Playing with someone you know in Global Domination is cheating.

  4. Abusing a bug or glitch or knowingly encouraging abuse of these is cheating.

  5. Creating a negative experience for other players, by actions such as spamming excessively, refusing to end games, intentionally disrupting gameplay, delaying gameplay (stalling), or abusing our reconnection system intentionally, is cheating.

  6. Don't play with anyone you know or have external communication with in Global Domination. Use Play Friends or risk a ban!

 


If you wish to play with people you know please use the Play with Friends mode. If you still wish to play with friends against real opponents, this must still be done via Play Friends. Please use the RISK Community's #looking_for_game feature at https://discord.gg/risk 

 

What happens when a player is reported for any of the above?

The following action will be taken if they are found to have broken these rules; 

  • If the player was (found) hacking, they will be banned from RISK entirely.

  • Although we try to warn new players who might not be aware of the rules, such a warning is not guaranteed. You might be banned by automatic or semiautomatic systems before receiving such warning.

  • Should a player be banned - Their leaderboard position and rank points are completely removed. All games they have participated in for the current season, will have game results re-ordered so that they are placed last. All of their opponents will see this minor bonus.

 

FAQ

Q: How do I report a player?

A: Report in-app by clicking on their avatar and clicking on the red triangle icon under their name in the Alliance Window. If you come across any suspected hacking - Create a support ticket at http://smgstudio.freshdesk.com/support/tickets/new with the names of the players.

 

Q: Why can't I team up with my friends in Global Domination?

A: We take a "act as you would like to be acted towards" approach here. It is unfair to team up against unsuspecting player who believe they are entering a fair “free for all” game. The ranking system is designed for “free for all” gameplay, not teams.

 

Q: Will you be adding a team mode in the future?

A: Yes it’s our goal to release a team mode that allows you to play with friends or random allies against another team. No ETA on this currently, but you can find information here http://smgstudio.freshdesk.com/support/discussions/topics/11000009600 .

 

Q: Will more be done to prevent cheating?

A: Yes, we are currently rolling out a full suite of anti cheating features. Some have already been implemented and it’s logging play now. 


Q: What is the difference between forming alliances with stranger and forming one with friends? 

A: There is a difference between: the informal, temporary alliances forged and broken throughout the game (which, with all its betrayal, is an integral part of RISK) and starting a game with a friend or relative as well as strangers in there. This is intentional ganking and will not be tolerated. If you just want to play for the fun of it with your friends, start a "Play with Friends" game against AI opponents.

6 people have this question
297 CommentsSorted by Popular
As per the original post, there are many reasons other than playing with friends that can incur sanction. Stalling, abusing the reconnection system, harassment and so on. Perhaps it was one of those that has seen you reported and banned?
I have been incorrectly suspended again. You have referenced this in our last correspondence. Could you please restore access asap Thank you David
ARE YOU KIDDING ME?
Subject: Addressing Unjust Bans in Risk: Global Domination Dear SMG Studio Team, I am reaching out to bring attention to a recurring issue I have faced while playing Risk: Global Domination—unjust bans that seem to occur without clear justification. As an avid player who respects the rules and values the strategic depth of the game, these bans are both perplexing and disheartening. Lack of Transparency in Banning Process The primary concern lies in the lack of transparency surrounding the banning process. On several occasions, I have found myself banned without any clear explanation or evidence of wrongdoing. This lack of communication leaves players in the dark, unable to understand or rectify the situation. A more transparent process, where players are informed of the specific reasons for their bans, would greatly enhance trust and accountability. Need for a Robust Appeals System Currently, there appears to be no effective means to appeal these decisions. An appeals system that allows players to contest bans and present their case would be a valuable addition. This would not only ensure fairness but also provide players with the opportunity to clear their names if they believe a mistake has been made. Ensuring Fair Play for All While I understand the importance of maintaining a fair and respectful gaming environment, it is crucial that the systems in place do not inadvertently penalize players who are abiding by the rules. Ensuring that bans are based on concrete evidence and not on misunderstandings or errors is essential for maintaining the integrity of the game. Enhancing Player Support Improving player support by offering timely responses and resolutions to such issues would also contribute to a more positive gaming experience. Players should feel confident that their concerns are being heard and addressed in a fair manner. Conclusion Risk: Global Domination is a game that thrives on strategic thinking and fair competition. By addressing these concerns and implementing more transparent and fair processes, SMG Studio can enhance the experience for all players and foster a more engaged and satisfied community. Thank you for considering these suggestions. I am hopeful that together we can work towards a solution that benefits the entire Risk community. Sincerely, camerongerard7@gmail.com
WTF! this is ridiculous... I know NO ONE who plays this game. I am expected to remember the names of every player I play? I can barely remember my name! I have been suspended 4 times in the past 4 weeks for 'violations of the fair play rules' are my opponents also suspended? and there is ZERO support to find out exactly what I did... this is crazy
I need your legal address so my lawyer can sent my lawsuit to you for being suspended.
Absolutely ridiculous, I’ve been give a 24 hour ban but don’t know why! Can’t get a reply and was informed that I’ve been told numerous times? I sent in a ticket complaining about the lack of fairness and was told that playing the same player is seen as cheating. I can’t stop someone from joining a game I create. I set the level to expert or above and am limited by those who I play. This is an absolute ridiculous ban and to be ignored only makes it worse.

I have a number of accounts to overcome the bans I get from a useless company and game.They have no friggin clue what players are or are not doing. Useless t**ts.

Absolutely ridiculous, I’ve been give a 24 hour ban, for what? Because im serbian? My money back!

Sorry, but anyone who says I’m a gm is a cheat. I’ve been playing for 6 years and only been a gm once, then promptly back down to novice. No way can anyone remain a gm for longer than a few games without cheating. 

With all respect, do you know who "The Kill Pete Strategy" is  on YT? That is proof already that GM is attainable and maintainable .

I hope everyone listens to what I have to say. This is an unfair game. They banned my account for no reason and accused me of cheating. All this because I won a game. I did nothing. So why did you ban my account for no reason and accuse me of cheating? All this because a person filed a report because he lost. Why is this injustice? Why didn’t you see a game? What happened to me or just because a person filed a report because he lost? Does this satisfy you? I will tell people about a very, very bad game and I hope that no one pays money for this very stupid game. I also hope that you return the money that I paid for this stupid game. On top of that, they banned me for 9 days because of an unfair personality who doesn’t like to see themselves lose. All this because I won. Shame on you and every person who participated in this disgusting game. I will file a complaint against you and I will get compensation if you do not return my money and all my money except for a meeting.

That's a pretty fair rule considering the cheating done by people teaming up with multiple accounts and even if you're not teaming up, playing with the same person again and again could be seen as you using other accounts to prop up fake wins for yourself.


I suggest that Risk just automatically filters games from players you've already hit the max on so you can't even find each other. That's the easiest way to do it. Thinking beyond that, I think for the sake of ranks, they should establish a specific game criteria that you must play under and randomize the games, then just use the algorithm to keep the same people from playing each other too often and that would definitely make it tough to use multiple accounts to gang up on people. I would say the only thing you can control in this type of match-up is how many players in the game, since some of us like 6 and others might prefer 4 or 5.

I’m sorry for the confusion but what I’m talking about is not a cheat. Just using the mouse and enter (or return on a Mac) key to quickly execute your attack. It’s not a hack or a cheat. Check out YouTube and you will see what I’m talking about. Again apologies for the confusion.
So what you are saying is, risk is a multi level playing game. You have a PC with a mouse, then you have everyone else. I suppose after 120 games expert is as high as I’m going to get.
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