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banned for no reason

logged on yesterday, and surprised to see i was banned from player ranked and public games? i have no idea why as they haven't let me know they just send me to the rules page. which i have gone through thoroughly and can honestly say i haven't broken any of the rules, yet I've logged on today hoping to get a few games in as my ban should have been cleared and now it just says I'm banned without any time limit this time? which i assume is a perm ban? They have given no reason to why I'm banned. im a fairly new player and paid money towards having no ads and for some maps and emotes. i find it absolutely disgusting how they have treated me and probably a few others. 

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