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Service denial

I created a ticket but SMG won't respond. So I have probably more chances to be answered here. Multidinous options have been removed from my interface, respectively restore app purchases, connect Gamecenter/Facebook, and access world domination mode. Only one map is available in single player mode (because online mode isn't showing up). I have to create a new profile each time I open the app since I can't access my other accounts. I deleted the app three times and reinstalled it but the problem persists. I paid for premium tickets and I bought the european map pack, but both services are being denied.
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